Mosaic Hotel Old City -Special Category

Everything was perfect. The location , the facilities, the staff….. everything.

All was good as expected.

The Hotel Is very nice, including the SpA Area and the Breakfast. Only the Hamam is very expensive, but the prices are that hight in the whole city so I did not take advantage of it. The personnel is very nice. I particularly would like to thank Mr Umet from the reception desk who helped me with all my questions and wishes. This hotel is definitely worth a staying

The hotel is in a typical building, located at the very heart of the old city. The staff is outstanding: friendly, helpful and striving to go the extra mile: definitively a 5-star service! Our room was also great: spacious, comfortable, clean and modernly equipped. Facilities were good (swimming pool, spa, and - for an extra fee - a very nice massage), only the fitness centre would definitively need a revamp!

The room was spacious and our beds comfy. We would have expect to find some spare pillows and blankets (it was pretty cold in Istanbul), which were provided on request. Upon our arrival, we have been offered a free upgrade to the suite room. However, we decided to stick to the triple room for the simple fact the three beds were ready and it was past 1am. The breakfast was yummy and freshly prepared, the freshly prepared Turkish bread is amazing. The staff was really helpful and professional. Special mention to the F&B manager, I forgot his name, is really professional, helpful and patient. He really took car of us, especially considering I have been sick for couple of days.